Courtyard by Marriott Dallas Plano/Richardson

I liked the smooth & cordial greetings, the cleanliness, and nice room(s). ☺️🙏🏼😊

I didn’t have breakfast so cannot rate. The location was convenient to all I needed to do in the metroplex. Because my travel plans changed at the last minute I had two reservations, 1 for Dec 4, and another for Dec 5-6. I was concerned when I checked in because the front desk could not find the two day reservation. However, it was resolved overnight and they arranged it so that I could stay in the same room. Good service.

Great facilities, nice big rooms with excellent showers, work station, coffee and fridge. Bed was very comfortable and we couldn’t hear any motorway noise. Staff were lovely and bar onsite was nice for a nightcap.

What breakfast. There was no breakfast to enjoy. Starbucks was inside, but we had to travel outside of the hotel for breakfast.

We stayed in this hotel for 2 times. While coming in hotel we were tired . We were trying to get coffee in Starbucks Counter. They don't have coffee with Whole Milk. you know with 2% reduced FAT milk will not give good taste. We felt more dissatisfied. We went to other hotel to get only good coffee and food. Next In Starbucks Counter I just bought 1 water bottle and they didn't approve Card payment. They asked me to go to Reception and get it paid . It took 30 minutes in the reception to pay and get ONLY ONE Water bottle. If you make all payment inside the hotel comes under room number ( I mean If we say Just room number to get service and get billed through payment via card on file or pay while checkout or add everything with hotel payment would be helpful to you people as well as me.